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Clinic Policy

Cavallo Clinic Policy


Prior appointments are required before coming in. Once your appointment is done you will receive a confirmation call one day before your treatment. In case of no confirmation by call or sms appointment will be automatically cancelled. 


Cavallo Clinic does not guarantee the result of any treatment. Results vary form person to person according but not limited to hormonal changes, health status, individual response to treatment and healing, personal expectations.

Refusal of service

Cavallo Clinic reserves the right to refuse service to anyone within its professional capacity


For medical records, during registration it is mandatory to provide a copy of  your ID, personal information and medical history. Your information will not be disclosed to other companies or individuals. Staff of the clinic is entitled to have access to your data to ensure the safety of your treatments. We will only disclose your information when required by law or subpoena. 

Before and after photos

To eliminate any doubt and to keep evidence of the course of treatment we require a prior and after photo to be taken. Photos will be kept in your file for a reasonable period of time according to the procedure. No photos will be shared on social media, website or any other platform unless with a special signed approval of the patient. 


No refunds are available during or after treatment including packages, as you will be given a consultation with complete information before deciding to go ahead with the treatment.